Reference
Guide
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Reference
117 Communication Tools
Optional reference material; not required for routine use.
Purpose. Provide neutral, patient-respectful language for explaining formulations. Support team communication without overclaiming certainty.
117.1 Patient-Facing Language Patterns
- “Here’s what we think is happening and why.”
- “These experiences often travel together.”
- “This is our best current explanation; we’ll keep testing it.”
117.2 Team-Facing Language Patterns
- Presenting problem line + domain ratings.
- Specifiers that change risk or management.
- Uncertainty and competing explanations.
117.3 Family and Caregiver Communication
- Emphasize safety, support needs, and practical observations.
- Avoid stigmatizing labels when possible.
Documentation Output. One-line formulation summary for handoff. Shared decision-making statement included when relevant.